In the catering and food delivery industry, timing is everything. A delicious meal delivered cold or late can ruin a reputation built over years. Progressive caterers are now moving away from whiteboards and phone calls to fully digitalized, closed-loop ecosystems.
The Challenge: Disconnected Processes Traditionally, the catering workflow is fragmented. Orders come in via email, the kitchen prepares them based on printed lists, and drivers rely on separate GPS apps or paper slips. This disconnection leads to errors, delays, and a lack of transparency for the customer.
The Solution: The Odoo Mobile Delivery App With Odoo, you achieve a 360-degree management view of your entire business process. The gap between the customer, the back office, and the delivery driver is bridged through real-time synchronization.
How the Digital Workflow Works:
- The Order: The customer places an order via your Odoo-integrated website or portal.
- The Preparation: The order lands instantly in the Backoffice and Kitchen Display System. Inventory is automatically adjusted, and preparation begins immediately.
- The Dispatch: Once ready, the system assigns the delivery to a driver. The driver receives all details (route, special instructions) on their Mobile Delivery App.
- The Delivery: The driver updates the status in real-time. The customer receives notifications (SMS/Email) about the delivery status.
- The Result: A seamless, paperless, and transparent process where every stakeholder stays informed without a single phone call.
Why Digitalize Your Catering Business? By integrating your logistics with your ERP, you reduce administrative overhead, optimize delivery routes, and most importantly, drastically improve customer satisfaction.
The Catering Revolution: 360° Management with Odoo & Mobile Delivery